1. Introduction
Vystoria LLC (“we,” “us,” or “our”) operates the website https://vystoria.com/ (the “Site”) and provides SEO and advertising consulting services (the “Services”). This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit our Site, inquire about, or engage our Services.
By using the Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Services.
2. Information We Collect
We collect information that you provide directly to us and information about your use of the Site.
A. Information You Provide Directly:
- Contact & Inquiry Information: When you fill out a contact form, request a consultation, or communicate with us, we collect your name, email address, phone number, company name, and any message details.
- Client Information: If you become a client, we collect information necessary to provide Services, which may include business details, website URLs, access credentials (for SEO audits, etc., stored securely), marketing data, and contractual documents.
- Payment Information: When you purchase Services, we use Stripe to process payments. We do not store your full credit card details on our servers. Stripe collects and processes your payment information in accordance with its privacy policy.
B. Information Collected Automatically:
- Usage Data: We automatically collect certain information when you visit the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar technologies (like Google Analytics) to analyze trends, administer the site, track users’ movements around the site, and gather demographic information. You can control cookie settings through your browser.
3. How We Use Your Information
We use the information we collect for the following business purposes:
- To provide, operate, and improve our Site and Services.
- To respond to your inquiries and communicate with you.
- To manage your client account, fulfill contracts, and deliver consulting services.
- To process your transactions and send you related information (including invoices).
- To send you administrative messages, technical notices, and updates.
- To analyze Site performance and usage to improve user experience.
- To comply with legal obligations and protect our legal rights.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We share information only in the following circumstances:
- Service Providers: We share information with trusted third-party vendors who perform services on our behalf, under strict confidentiality agreements. These include:
- Stripe: For payment processing. View Stripe’s Privacy Policy.
- Web Hosting & Infrastructure Providers: (e.g., AWS, Cloudflare) to host our Site and data.
- Email & Communication Tools: (e.g., Google Workspace) to manage client communications.
- Analytics Providers: (e.g., Google Analytics) to understand website traffic. View Google’s Privacy Policy. You can opt-out via Google Analytics Opt-out.
- Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena, court order, or similar legal process.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Protection of Rights: To investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or threats to safety.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations).
6. Your Privacy Rights (Depending on Location)
Depending on your state or country of residence, you may have certain rights regarding your personal information, such as:
- Access & Portability: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out of Marketing: Unsubscribe from our marketing emails using the link in any email.
To exercise these rights, please contact us at hello@vystoria.com. We will respond in accordance with applicable law. We may need to verify your identity before fulfilling your request.
7. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Our business is based in the United States. If you are accessing our Site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S., where our servers are located and our central database is operated.
9. Children’s Privacy
Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vystoria LLC
1209 Mountain Road Pl NE, STE R
Albuquerque, NM 87110
Email: hello@vystoria.com
